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Table 3 The level of satisfaction of women with the way of providing service before and during the COVID-19 pandemic (n = 430)

From: Challenges of the COVID-19 pandemic on women’s HIV harm reduction centers: a mixed-methods study

Variables

Satisfaction level

N(%)a

Excellent

Good

Average

Weak

The quality of HIV prevention services (education - HIV testing - providing condoms)

Before COVID-19b

241(56.1)

141(32.8)

35(8.1)

13(3.0)

During COVID-19b

231(53.7)

140(32.6)

36(8.4)

23(5.3)

Quality of accommodation services (sleeping, food, clothing, etc.)

Before COVID-19

205(47.7)

175(40.7)

35(8.1)

15(3.5)

During COVID-19

184(42.7)

174(40.5)

48(11.2)

24(5.6)

  1. a Number (percentage), b in the survey, we considered the COVID-19 pandemic period in Iran (2020 February − 2023 July), and the non-pandemic period (before December 2019, and from August 2023 onwards)
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Harm Reduction Journal

ISSN: 1477-7517