|  |  | Number of references | References |
---|---|---|---|---|
Remote or in person | Face to face | Â | 34 | [11,12,13], [15], [28,29,30,31,32,33,34], [39], [51, 53,54,55,56,57,58,59], [64], [71,72,73,74,75], [77,78,79], [82,83,84,85], [88] |
Digital | Web | 4 | ||
Telephone | 4 | |||
Application | 8 | |||
Email/SMS | 3 | |||
Voicemail | 1 | [38] | ||
Chat | 2 | |||
Television/video | 4 | |||
Collective or individual | Â | Group | 18 | [2], [11,12,13], [15, 28], [30,31,32], [37], 74], [56,57,58,59], [64], [79], [84] |
 | Individual | 25 | [28, 29], [31], [33, 34, 39], [51], [53,54,55,56,57,58,59], [7, 77], [13, 44], [71, 72], [75, 77], [82, 83], [85], [88] | |
 |  | Residential | 8 | |
Structural | 3 | |||
Individual initiatives | 1 | [70] | ||
Mix | 9 |